Shipping Policy

Thank you for choosing theshoesstylish.com for your footwear needs. We are committed to delivering your stylish purchases to you efficiently and reliably. This Shipping Policy outlines the key information regarding order processing, shipping methods, delivery, and related procedures. Please read this information carefully before placing your order.

Order Processing
All orders are processed during standard business days, excluding weekends and observed holidays. Once your order is successfully placed and payment is confirmed, our warehouse team begins the fulfillment process. This includes picking, packing, and preparing your items for dispatch. You will receive an order confirmation email immediately after your purchase. Please allow a standard processing period for your order to be prepared before it is handed over to our shipping carriers. During peak seasons, such as major holidays or promotional events, processing times may be slightly extended. We appreciate your patience and understanding during these busy periods.

Shipping Destinations
We are thrilled to offer our shipping services to customers across a wide range of countries. At checkout, the available shipping options and associated timeframes for your specific location will be displayed. Please note that we are unable to ship to certain restricted regions, and any such limitations will be indicated during the ordering process. Customers are responsible for ensuring that their shipping address is complete, accurate, and complies with any destination country’s import regulations. We are not liable for delays or additional charges resulting from incorrect or incomplete addresses provided by the customer.

Shipping Methods & Carriers
We partner with reputable national and international shipping carriers to ensure your package is delivered safely. The specific carrier and available shipping methods (such as standard or expedited) will vary depending on your delivery address and the nature of your order. All available options, along with any applicable charges, will be clearly presented at checkout for you to select before finalizing your purchase.

Delivery Times & Tracking
Once your order has been shipped from our fulfillment center, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package’s journey. Estimated delivery times begin from the date of shipment, not the date of order placement. These timeframes are provided by the carriers and are estimates, not guarantees. Delivery can be influenced by factors beyond our control, including carrier delays, customs clearance procedures, weather events, and local disruptions. We encourage you to use the provided tracking information for the most current delivery status.

Shipping Charges
Shipping charges are calculated based on your selected shipping method, the destination of your package, and the total weight/dimensions of your order. The final shipping cost will be displayed and itemized for your review on the checkout page before you complete your payment. We may occasionally offer promotional free or discounted shipping; such offers will be explicitly advertised and will have their terms clearly stated.

Order Changes, Address Updates, and Lost Packages
If you need to change your order or update your shipping address, please contact our customer service team immediately. We can only modify an order if it has not yet advanced to the packing or shipping stage. Once an order is shipped, we cannot change its destination.
In the rare event that your tracking information shows “Delivered” but you have not received your package, we recommend first checking with household members, neighbors, and your local postal carrier. If the package remains missing, please contact us promptly so we can initiate an inquiry with the shipping carrier on your behalf. Please note that we are not liable for packages lost or stolen after being marked as delivered by the carrier.

International Shipping Considerations
For orders shipped outside of our primary origin country, please be aware that they may be subject to import duties, taxes, and customs clearance fees. These charges are the responsibility of the recipient and are determined by the customs authorities of the destination country. We have no control over these fees and cannot predict their amount. We declare the full value of all international shipments as required by law. For further information, we recommend contacting your local customs office.

Multiple Shipments & Backordered Items
If your order contains multiple items that have different availability statuses, we may ship them in separate packages to get your available items to you faster. You will receive separate tracking information for each shipment. If an item is temporarily out of stock (on backorder), we will notify you via email with an updated estimated shipping date. You will have the option to wait for the item, substitute it for another product, or cancel that part of your order for a refund.

Thank you for taking the time to review our Shipping Policy. Our goal at theshoesstylish.com is to ensure a transparent and satisfying shopping experience from start to finish. If you have any questions regarding shipping that were not addressed here, please do not hesitate to reach out for assistance.